Preparing For Your Visit

  • Check your email! You will need to electronically fill out my paperwork consent forms and health history (I will be spending it via email through PracticeQ) and also download the Spruce App before we meet. Spruce allows us to communicate securely.

  • Check your email! You will need to electronically fill out my paperwork consent forms and health history (I will be spending it via email through PracticeQ) and also download the Spruce App before we meet. Spruce allows us to communicate securely.

    If we are meeting in person, please have any supplies you normally use to feed your baby. If you are pumping and we need to check your flange fit or do some pump instruction. Have your pump along with your flanges/tubes/bottles.

    If we will be working on latching or bottle feeding during our visit your baby doesn’t need to be super hungry, but they DO need to be willing to eat so please don’t give baby a full feeding within an hour before we meet- snacks are ok!

    Also, if we are working to help your baby with feedings, please remember to have your baby :)

    PLEASE MAKE SURE TO PUT ANY ANIMALS AWAY PRIOR TO MY ARRIVAL

  • Check your email! You will need to electronically fill out my paperwork consent forms and health history (I will be spending it via email through PracticeQ) and also download the Spruce App before we meet. Spruce allows us to communicate securely.

    If we are meeting virtually you will need to be in a room with good lighting so I can see you and baby. You may need another adult to be your “cameraman” so I can get a good look at what’s happening from different angles. Have everything ready that you’ll need or want to discuss/use during the visit (bottles, pumps, nipple shield, etc).

    Baby doesn’t need to be present for the consult if we’re only working on pumping, weaning, or other things that don’t require me to see a feeding.

    As with all virtual video services please make sure you have other programs and windows closed on your computer/tablet/phone that we are using in order to have the best connection.

  • Cancellation Policies:

    If client cancels the visit for any reason less than 24 hours in advance, a $75.00 fee will be charged.

    If Breastfriends LLC must cancel an appointment for any reason, no charges to the client will apply. Breastfriends LLC reserves the right to cancel appointments for any reason without notice. Client visits will be canceled in the event of provider illness or personal emergency and rescheduling is not guaranteed. In the event of cancellation for illness or personal emergency, clients will be notified by their preferred method as provided during intake.

    If Breastfriends LLC is not available due to scheduling constraints, vacation, inclement weather or illness:

    Best efforts will be made to notify active clients of any planned closures.

    Best efforts will be made to respond to urgent messages from active clients during vacation or planned closure. Breastfriends LLC reserves the right to assess the urgency of a client message.

    Breastfriends LLC will/will not respond to messages from current clients during vacation, planned closure, illness, or personal emergency.

    Breastfriends LLC is not obligated to inform clients or potential clients of unavailability due to vacation, planned closure, illness, or emergency.

    Breastfriends LLC will follow the Amarillo/Canyon Independent School District inclement weather school cancellation policy.